Should workmanship or materials fail you have the peace of mind that California Granite & Flooring will handle any warranty claims.
A warranty is only as good as the company behind it. Because of the quality of our top-notch workmanship and materials used during the installation processes, we do not have a lot of warranty issues, but we do respond as fast as possible to address your concerns.
If you think that you have a warranty issue, please call immediately and we will get someone out as soon as practical to look at the issue at our earliest continence.
California Granite & Flooring warrants that all custom fabricated marble, granite, quartz and other products will be free from defects in workmanship and materials under normal use for a period of (1) year time this warrant runs from the date of installation (the “Warranty Period”). For the duration of the Warranty Period, California Granite & Flooring will repair or replace, at its own discretion, products found to be defective. Products are warranted only to our direct customers and no warranty is extended to a third party.
Note that granite, marble and other stone products are natural products, many of which have crystalline structure. Natural fissures are not structural defects. Also as a natural stone granite, marble and stone products are also porous material, which may cause dark spots and discolorations. These characteristics do not impair the durability of the product and enhance the natural beauty of the stone. California Granite & Flooring excludes from this Warranty any discolorations, stains, dark spots or fissures which are naturally occurring in the Products.
California Granite & Flooring gives no other warranty express or implied and all implied warranties of merchantability and fitness for particular purpose are disclaimed. California Granite & Flooring will not be liable for any incidental, special or consequential damages or lost profits and under no circumstances will California Granite & Flooring liability for defective goods exceed the invoice price of such goods. This warranty shall govern the liability of California Granite & Flooring and supersedes any terms or conditions of Buyer’s purchase order or invoice.