Testimonials - California Granite and Flooring

3.9

Based on 24 reviews

16:46 20 Sep 19

Just wanted to express how great you were to work with. It is rare these days to deal with someone who meets all expectations and does what they say they will do when they say they will do it. Jessica Benton was so very helpful during the entire process. The vanity top is perfect.Mike Bailey

Christine Alexander

14:04 14 Aug 19

We used this company to do our granite countertops in a new kitchen. Not only where they great priced but they were very responsive from day one and accomidateed our need of having it be a 2 step installation. Hands down we would use againand highly recommend them.

Caitlin Devlin

14:13 17 Jul 19

Great experience! We bought a piece of remnant granite from them for our bathroom countertops. The younger woman in the showroom had so much patience with me as we walked around in the heat searching for a specific color/pattern of granite and was so helpful! They came to our house to measure at the exact time they said they would and same with the installation. The countertop looked even better than I expected when installed - thank you!

Mei Andrews

16:21 01 May 19

California Granite were very friendly and helpful. From concept to completion they made sure all details were covered. Final physical install was accomplished in good time with the entire team being very courteous and careful. Highly recommended.

Professor Mom

15:57 12 Apr 19

We could not be more satisfied with the service and professionalism we received with California Granite in Fuquay-Varina. The interior designer, Jessica, was patient, understanding and more than willing to go the extra mile to make sure we were satisfied. Communications were quick and easy. Installers were courteous, prompt and professional. I highly recommend this local business!

Ron L

17:37 02 Jul 18

If you are looking for a company that promises a lot and doesn't deliver, this is the place.If you want to repeatedly be told when someone will be at your house at a certain time or on a certain day just to have nobody arrive or call, this is the place for you.If you want to leave messages that are never returned, this is the place for you.Yes, they will probably save you some money, but I truly believe that the stress it produces while the job is getting done isn't worth it.When my bathroom was remodeled, Armando (son of the owner) was always telling my wife and I when someone would be at our house, just to not arrive when we are told; sometimes a completely different day.By the time we figured out what we were dealing with, we were too far along to start over with someone else. I never gave a review when the bathroom was finally finished because it looked to be a good job and Armando told us that they believed in the quality so much that if any mold ever appeared or a problem ever came up, they would come in and fix it at no charge.I will say that the sealing job was sub-par and I had to have it sealed again. It was apparent when the tiles changed color when wet, indicating the water seeping into the natural tile floor. I didn't have his people come since I didn't have any other vacation days to waste if they were again a no-show. Fast forward a little over 2 years and we started getting a lot of mold and I noticed that there were cracks in the grout along the floor and wall corners. I went into the store and was told they didn't do that kind of repair. I told them that Armando had told me otherwise, so they told me when he would be in. I returned and spoke to him. I was told that they would get the supplies to fix it by the next Wednesday. A week after that Wednesday, I stopped by to see when they were going to fix it. Armando said it would be that Friday. Since then, they didn't show up, didn't call, didn't return or acknowledge my texts directly to Armando's phone about what was going on.I finally asked if the failure to get back to me was an indication that I was on my own but they never returned that message either.Trust me, unless you like what I outlined, you should go elsewhere.

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